Getting paid in Thank Yous

Of course, you can’t really get paid in Thank Yous, but it kinda makes you think: What if the entire goal of our work was to create something capable of receiving that reply?

What if we stopped looking at all the other vanity metrics, and the lone thing we wanted to see was simpler?

How many people you aim to serve actually turn around and say thanks?

Because isn’t that the point? Without that, can any of the other stuff really happen?